Rapid Repairs. Reliable Results. – Industrial Rivet & Fastener Company

We stand behind every RivetKing tool. Whether it’s hydraulic, pneumatic, or battery-powered, our team is here to keep your operation moving.

Request a Repair

What Sets Our Tool Repair Program Apart?

✅ Quick Turnaround, No Guesswork Our repair process is designed for speed. Once we receive your tool, we move fast to get it diagnosed, serviced, and back to you—because we know every day counts. We maintain detailed repair histories for all serviced tools—ensuring accountability, traceability, and long-term support.

✅ Simplicity No complex portals or confusing steps. Just fill out the form, ship your tool, and we’ll handle the rest. ✅ Experienced Technicians Our factory-trained team specializes in RivetKing tools and can also diagnose and repair a wide range of other manufacturers’ tools when appropriate. ✅ Repair, Refurbish, or Replace? We’ll Help You Decide Sometimes, the cost of a repair may not make sense. In those cases, we may offer special pricing on a new RivetKing tool to help you upgrade with confidence.

How It Works

1. Submit a Repair Request by providing the necessary information, using our simple online form. 2. Once a Work Order is received, send the tool back with the Work Order included. 3. We’ll inspect and diagnose the issue, then contact you with a diagnostic quote. 4. Submit Purchase Order Approval for Work Order, and it will be turned around ASAP.

Submit A Repair Request

Frequently Asked Questions

Q: How long will it take to get my tool back? A: Turnaround time depends on the issue and your shipping preference. We always aim to get your tool back quickly and will provide an estimate after inspection. Q: Do you repair tools from other brands? A: We primarily support RivetKing tools, but we’re happy to assess other tools when possible and let you know if repair is feasible. Q: Can I do the repair myself? A: In most cases, yes. We can provide the spare parts you need—along with phone support and repair videos to help guide you through the process. Q: Do you offer videos or guides? A: Yes! We have a growing library of repair and maintenance videos available on our Vimeo channel. If you don’t see what you’re looking for, just ask—we’re happy to help or point you in the right direction. Q: What if I need a tool right away? A: We offer a loaner fleet for select tool models so your production line doesn’t miss a beat. Ask us about availability when you submit your request.

Click Here to See The Repair Process

Need Help?

Our team is here to support you. Reach out anytime and we’ll get back to you promptly.